- Sylvia Freeman was not allowed to buy the sparklers at Aldi in Northampton
- The mum-of-six from Moulton, Northamptonshire, said although she understood the need to have a policy the decision was 'health and safety gone silly'
- Aldi said the grandmother should have been able to buy the sparklers
Published: 06:32 EDT, 3 November 2017 | Updated: 06:43 EDT, 3 November 2017
Sylvia Freeman said it was 'totally ridiculous' that she was not allowed to buy the Bonfire Night treat while shopping at Aldi
A 64-year-old gran has slammed Aldi for 'health and safety gone silly' after allegedly being refused the sale of sparklers because she couldn't prove she was over 18.
Sylvia Freeman said it was 'totally ridiculous' that she was not allowed to buy the Bonfire Night treat while out shopping at an Aldi store in Northampton on Saturday.
The grandmother-of-13 claims she was asked for ID and when she couldn't produce it was told by the cashier that they couldn't sell them to her.
Sylvia said it left the three grandchildren she had taken shopping, aged 4, 5 and 6, crying with disappointment as they were looking forward to their regular bonfire night event this weekend.
Aldi said the grandmother should have been able to purchase the sparklers.
The mum-of-six from Moulton, Northamptonshire, said although she understood the need to have a policy the decision was 'health and safety gone silly'.
Aldi said the grandmother should have been able to purchase the sparklers
Retired psychotherapist Sylvia said: 'I had got all my shopping and was just going through the till when I asked for some sparklers for an event on Bonfire night.
'The cashier said 'have you got any ID?' and I looked through my purse but couldn't find any.
'She said 'we have to have ID or we can't sell them to you' but I have never been asked for ID when buying sparklers before.
'We just had to leave. The children were very upset as they thought we were going to buy them. It was a disappointment for them as they were excited about having the sparklers for the event we are going to.
The grandmother-of-13 claims she was asked for ID and when she couldn't produce it was told by the cashier that they couldn't sell them to her
'They started crying when we left the store and I had to reassure them we were still going to the firework display.
'I agree that there should be rules for things that are dangerous and for people that are too young but this was a packet of sparklers for a person my age.
'The rules are there for a reason especially for fireworks which can be unsafe in the wrong hands but it seems to be over the top with a packet of sparklers.
'I can't see how it is any different to buying a box of matches or candles.
'What makes it worse is that one of my friends was sold fireworks and sparklers a few days later in the same store and was not asked for ID.
'If you look at me I'm clearly not 18. It's health and safety gone crazy.'
Sylvia said when she quizzed the supermarket on social media she was told its policy was to ask for proof of age if they believe the person is under 18 however they later apologised saying they were 'clearly in the wrong'.
Sylvia said: 'If you are in your thirties and look young it is understandable but when you get to your fifties and sixties you are not going to look 18 by any stretch of the imagination.
'My son said to me 'I know you look young but no amount of face cream will make you look that young'.'
Sylvia, who is a regular shopper at the Wellingborough Road store, said there was a big queue forming behind her in the store which made her feel awkward.
Sylvia said: 'They rush you through in there and I was trying to find some ID.
'I think the cashier should have put my shopping through and called for the manager. That would have been the common sense thing to do but her attitude was 'look there's nothing I can do about it'.
'It's an inconvenience. When you are looking after three children it is hard enough getting out to the shops so I'm not going out just for a packet of sparklers especially as we have to get in the car to get to the shops.
'We are still going to the event so hopefully our friends will have some.
'I'm still planning to shop there but I know now not to ask for fireworks or sparklers.'
An Aldi spokesman said: 'Ms Freeman should have been able to purchase the sparklers at our Wellingborough Road Store.
'We were clearly in the wrong and have apologised for the inconvenience this caused.'
The mum-of-six from Moulton, Northamptonshire, said although she understood the need to have a policy the decision was 'health and safety gone silly'
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Australia election: PM Morrison’s security team in car crash in Tasmania
A car carrying the Australian prime minister’s security team has crashed in Tasmania during an election campaign visit.
Four police officers were taken to hospital with “non-life threatening injuries” after the car and another vehicle collided, authorities said.
Prime Minister Scott Morrison was not in the car, but the accident prompted him to cancel the rest of his campaign events on Thursday.
The other driver involved was not hurt.
Tasmania Police said initial investigations suggested the second car had “collided with the rear of the police vehicle, while attempting to merge”. It caused the unmarked security vehicle to roll off the road.
The two Tasmania Police officers and two Australian Federal Police officers were conscious when taken to hospital for medical assessment, the prime minister’s office said.
“Family members of the officers have been contacted and are being kept informed of their condition,” a statement said.
“The PM is always extremely grateful for the protection provided by his security team and extends his best wishes for their recovery and to their families.”
Australians go to the polls on 21 May. Mr Morrison – prime minister since 2018 – is hoping to win his conservative coalition’s fourth term in office.
Polls suggest the opposition Labor Party, led by Anthony Albanese, is favoured to win. However, Mr Morrison defied similar polling to claim victory at the last election in 2019.
Mr Morrison’s Liberal-National coalition holds 76 seats in the House of Representatives – the minimum needed to retain power.
Political observers say the cost of living, climate change, trust in political leaders, and national security will be among key issues in the campaign.
In recent weeks, the prime minister has faced accusations of being a bully and once sabotaging a rival’s career by suggesting the man’s Lebanese heritage made him less electable. Mr Morrison has denied the allegations.
Mr Albanese stumbled into his own controversy this week when he failed to recall the nation’s unemployment or interest rates.
Sydney airport warns delays could last weeks on third day of travel chaos
Long queues at Sydney airport’s domestic terminals have continued for a third day, with some passengers missing international connections, as the airport warns delays resulting from a surge in travellers and a shortfall in security staff could continue for weeks.
Chaotic scenes were reported in the departure halls as early as 4.30am on Saturday, with some frustrated travellers, many of whom heeded the pleas of airport chiefs to arrive at least two hours before their domestic flight was due to take off, claiming only one security line was operating.
While the queues that formed early on Saturday are understood to have cleared later in the morning, the airport apologised to affected travellers.
“Traffic numbers are picking up and the close contact rules are making it hard to fill shifts and staff the airport. We appreciate your patience,” Sydney airport said on its Twitter account.
A wave of families travelling as the term two school holidays begin this weekend, combined with close contact rules that are understood to be taking out about 20% of security shifts in any given day, are driving the problem.
Certis, the company that Sydney airport contracts for its security operations, is desperately trying to recruit personnel, while the airport has reallocated back office, IT and retail workers to the departure hall to comb queues so they can prioritise passengers at risk of missing their flight.
“We are working around the clock to resolve these issues and have teams in the terminals bringing passengers forward in order of priority,” a Sydney airport spokesperson said.
He added that the airport is “anticipating it will [be] busy right through the school holiday period and peak over the Easter and Anzac Day weekends, in some cases at 90% of pre-Covid passenger levels”.
“We’re deeply grateful to passengers for their ongoing patience and we’re sorry to everyone who has been inconvenienced,” the spokesperson said. “We would also like to thank passengers for getting to the airport early and treating staff and each other with kindness and respect.”
The Qantas chief executive Alan Joyce was forced to clarify comments he made on Friday that passengers were “not match fit” and that those forgetting to remove laptops and aerosols from their bags at the security check contributing to the delays.
“Just to be clear, I’m not ‘blaming’ passengers,” Joyce said. “Of course it’s not their fault,” he said.
Qantas shed thousands of staff during the pandemic, and outsourced ground crews in a decision that was challenged in court.
On Saturday, Qantas also apologised to a Melbourne family left stranded in Sydney, after domestic flight delays caused them to miss an international trip.
Javiera Martinez, her partner Daniel Capurro and their three children were supposed to be flying to Chile on Friday to visit relatives they had not seen in three years.
But after their 8am Qantas flight from Melbourne was delayed by half an hour, baggage handling and airport transfer delays in Sydney meant they couldn’t make their 11.30am LATAM Airlines flight to Santiago.
Martinez said the airline’s procedures at the airport were chaotic.
“We think Qantas didn’t behave appropriately. I got berated by the person at the counter – they never apologised, they never assumed any responsibility at all,” she said. “It was a rude conversation. We have been mistreated badly I would say.”
The PCR tests they need to travel have now expired and they will have to take them again as they wait for seats on the next flight to Santiago from Sunday.
The airline has apologised and paid for a night’s accommodation in Sydney.
“We sincerely apologise that the family missed their connecting flight on another airline due to delays moving through Sydney airport on Friday,” a Qantas spokesperson said.
The family is among many affected by hold ups amid the busiest travel period in two years, with Sydney, Melbourne and Brisbane airports warning passengers to arrive two hours before domestic flights.
Grace Tame says caller ‘threatened’ against criticising PM
An Australian of the Year and sexual abuse survivor has said she received a “threatening” call warning her not to criticise the prime minister.
Grace Tame made the allegation in a speech on Wednesday, where she said she’d been called by a “senior member of a government-funded organisation”.
She added she was asked to promise not to say anything “damning” about Scott Morrison.
The government has denied knowledge of the call and said it will investigate.
On Tuesday, Mr Morrison made a formal apology to former political staffer Brittany Higgins more than a year after the young woman went public with the allegation that she had been raped by a male colleague in a ministerial office.
Her story sparked national anger, and an inquiry into parliament’s culture which found more than a third of workers had been sexually harassed.
Both Ms Higgins and Ms Tame have been heralded this past year for prompting a national conversation about abuse, power and gender inequality.
On Wednesday, the pair delivered a highly anticipated joint address at the National Press Club in Canberra.
Asked by journalists if she could name the threatening caller and their organisation, Ms Tame said: “if I was willing to name either, I would have put them in the speech”.
But she said the caller had been concerned about what she would say on the evening her successor as Australian of the Year was named.
She said the caller had described her as an “influential figure” and that Mr Morrison would “have a fear” about what she might say “with an election coming soon”. Australia is due to hold a general election before 21 May.
“Sound familiar to anyone? Well, it does to me,” Ms Tame said, before drawing a comparison with her former abuser – a teacher who had raped her as a child and pressured her to stay silent.
Mr Morrison’s office said it had not been aware of the call before Ms Tame’s speech, adding “the individual should apologise”.
“The PM and the government consider the actions and statements of the individual as unacceptable,” a spokesperson said.
But Ms Tame said launching a probe “misses the point entirely”.
“Stop deflecting, Scott. It’s not about the person who made the call. It’s the fact they felt like they had to do it at all,” she tweeted.
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